Call Center & Customer Service Support

A team of customer service professionals will intercept your phone calls, and help with day-to-day inbound and outbound calls. 

Below is a sampling of some of the top call center and customer support services you can take advantage of as a part of the Merge Health network:

In-Bound Calls

  •  Patient appointment scheduling and information 
  •  Provide directions or handle insurance questions
  •  Off or After-hours call monitoring

Out-Bound Calls

  • Existing patient appointments
  • Missed call follow-up
  • Post-appointment reviews 

Ready to Get Started?
Contact us by filling out the form on this page to get in touch with a Merge Health team member and we will get back to you with next steps!

Build Your Proposal

Select the services below that you would consider to be your business’ areas of greatest need. We
will put together a custom proposal tailored to meet your needs over a one-on-one phone call.